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Genpak A.Ş.- mürekkep, klişe bandı, endüstriyel yapışkanlı bant, tutkal, sıyırma bıçakları, temizlik kimyasalları ve yapışkanlı bantların işlenmesi ve ticareti konusunda da uzmanlaşmış bir kuruluştur.
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Privacy Policy

This privacy policy (“Privacy Policy”) explains how we collect and use your data by applicable law.

Who controls your data?

The organization that controls your data by deciding how and why your data will be processed is GENPAK A.Ş. When this Privacy Policy uses expressions like “we,” “our” below, it means: GENPAK A.Ş.

What does this privacy policy apply to?

This Privacy Policy applies to all your data collected by GENPAK A.Ş, whether by the GENPAK A.Ş website or by other means. The GENPAK A.Ş website and applications may contain links to the networks of our partners and/or affiliates. Note that these websites have their own privacy policies and we accept no responsibility or liability for these policies. This Privacy Policy may be updated from time to time. Please consider the latest version released online.

What data do we collect from you?

We may collect data that you provide to us through websites, social media, events, telephone contact information, e-mail, or any other channels. This data may include the following information:

    • Identity information (eg name, surname, date of birth);
    • Contact details (eg postal address, e-mail address, telephone number);
    • Job position in your company, if you are acting in a professional context;
    • Correspondence records with GENPAK A.Ş and responses to our questionnaires.

We may also collect your data by automated means, such as cookies and other tracking devices. Please note that your IP address will never be used to identify you as a natural person, but this information will only allow us to find out the city you are connected to.

We may also obtain your data from external sources: For example, from third-party companies or publicly available sources. This Privacy Policy applies to any of these data and, whenever possible, we will inform you about the source from which we obtained your data.

For what purposes do we use your data?

Essentially, we use your data to manage our customer / prospective customer relationships. In particular:

  • To process orders and deliver products;
  • To respond to your requests;
  • To manage product complaints;
  • To send you news and information about products you may be interested in;
  • To conduct surveys to improve our services and products;
  • To generate statistics for marketing analysis.

We may also process your data for any other specific purpose specified during data collection.

What legal bases do we use on your data?

Taking into account the purpose, Your Data may be processed on the following legal bases:

  • When it is necessary for the performance of a contract with you;
  • Where necessary, including:
  • In direct marketing activities (except in other areas where we rely on your consent);
  • When it is necessary to comply with a legal obligation, in particular, to assist a public authority or an investigation body;
  • You give your explicit consent for specific and specified purposes.

With whom do we share your data?

We may share your data with:

  • Other legal entities within GENPAK A.Ş for internal administrative purposes;
  • Trusted third-party suppliers who provide a wide range of business services on our behalf, such as hosting and maintenance services;
  • Third parties who may provide services in connection with our products and services;
  • Judicial authorities, government agencies, and public institutions, on request and to the extent permitted by law.

In all cases, GENPAK A.Ş will only share your data based on “confidential information” to fulfill the purposes described above.

Where do we store your data?

Due to GENPAK A.Ş’s international suppliers and to optimize the quality of our services, your data may be transferred to other countries outside of your country. In such cases, we will take appropriate legal measures to ensure that your data will be used by this Privacy Policy. How do we ensure the security and privacy of your data? GENPAK A.Ş is committed to ensuring the security of your data. For this purpose, we ensure the continuity of appropriate technical measures to prevent any accidental or unlawful damage, loss, alteration, or unauthorized access as much as possible. How long do we keep your data for? We retain your data for the period necessary to achieve the purposes for which it was collected and within the limits provided by applicable law. Under some circumstances, your data; may retain longer periods to meet legal requirements, accounting, or reporting requirements.

What are your rights and how can you exercise them?

Subject to applicable law, you have the following rights:

  • Access to your data;
  • Verifying and updating your data;
  • Deleting your data;
  • Limiting the processing of your data;
  • Objection to the processing of your Data, mainly when the processing is based on our legitimate interests;
  • Withdraw your consent at any time;
  • Request to provide you or a third party with the return of your Data in a structured data file when technically reasonable (data portability);
  • Making a complaint to the competent data protection authority.

If you wish to exercise one of your rights, please contact us at the following e-mail address bilgi@genpak.com.tr or submit a written application with an original signature to the address below:

Genpak

Genel Ambalaj Üretim ve Pazarlama A.Ş

100. Yıl Mah. Matbaacılar ve Ambalajcılar San. Sitesi  5. Cadde  No:56

34204 Bağcılar / İstanbul / TÜRKİYE

+90 212 629 02 53

+90 212 629 04 77

Please note that we may need to prove your identity and provide full details of your request before processing your request. The data will only be used to verify your identity and will not be stored any longer than necessary for this purpose. We will respond with a reasonable delay in line with applicable regulations.